Australian Automative Industry Demand and Supply Planning
Project Synopsis
Evolve Demand & Supply Planning to Integrated Business Planning
About this project
Synogize was tasked to work closely with our automotive client to be able to take them closer to the goal of transforming their Demand and Supply Planning process to a more Integrated Business Planning model. This involves implementing improvements and automations to existing planning processes to have more accurate plan and more optimized inventory management.
Client Success Story
About the client
Our automotive client markets automotive products and manages advertising and business operations in Australia. They are also responsible an automotive luxury brand in Australia. The company is currently focused on vehicles powered by a range of alternative fuels and vehicles with potential for automated driving, whilst continuing to ensure that customers drive vehicles that are safe, durable, and reliable that people expect from their brand.
Business Challenge
The client faced multiple challenges in their supply chain operations. The first challenge was the existing Demand Planning system that could not keep up with the fast-paced changes in the automotive industry. The COVID pandemic exacerbated the situation, putting a strain on the supply chain and causing significant disruptions. The supply chain’s ability to meet customer demand was severely impacted due to the low supply environment, and there was a pressing need for a more effective and accurate Demand Planning process to address the issue.
The second challenge was the existence of a manual supply planning process that was inefficient and slow even in normal business environments. The demand planners had to spend hours working on their demand plans, which led to delays in delivery and a reduction in overall efficiency. This highlighted the need for an automated supply planning system that could streamline the process and provide planners with accurate and timely data to work with.
Finally, our client was looking for a partner they could trust to help them navigate these challenges. They required a team that not only had a thorough understanding of the latest technologies for implementation but also had a proven track record of understanding their pain points and business processes. synogize was able to deliver on these expectations, providing expert guidance and support throughout the project. Our approach was built on trust, transparency, and collaboration, ensuring that our client’s needs were always at the forefront of our efforts. Through this partnership, we were able to help our client overcome their challenges and achieve their goals, ultimately leading to a stronger and more resilient supply chain.
Approach
At synogize, our focus goes beyond simply providing data consultancy services utilizing the latest technologies that suit the client’s requirements. Rather, our goal is to become a trusted advisor and partner to our clients. This was precisely the approach that we took in the project at hand.
Together with the client, we worked as a unified team, analysing the existing business processes, identifying current issues, and pinpointing pain points. We collaborated closely to develop effective solutions that were tailored to their specific needs. Our aim was not to present a pre-packaged solution to the client, but rather to work as one cohesive team to tackle challenges and solve problems together.
This approach is based on a deep respect for our clients and a genuine desire to see them succeed. We believe that true success is achieved through collaboration, and that the best results are obtained when we work together with our clients as partners. By adopting this mindset, we were able to develop a strong and effective working relationship with the client, one that will continue to benefit both organizations well into the future.
Outcomes / Benefits
The project delivered a number of significant improvements to the Demand and Supply Planning process.
- Firstly, the Demand Planning process was streamlined in order to accommodate the rapidly evolving business environment. The system was designed to prioritize customer orders and expedite their fulfillment, thus easing the burden on planners. This resulted in a smoother and more efficient planning process, with fewer delays and greater customer satisfaction.
- Secondly, the Supply Planning system was revamped to replace the traditional manual planning process, which relied heavily on large offline excel sheets. The implementation of a new automated system has greatly reduced the amount of manual work required and improved the accuracy of allocation plans. This has resulted in better inventory management, improved planning accuracy, and faster turnaround times.
- Lastly, the most significant outcome of the project was the improved synergy between Synogize and the client. Throughout the engagement, Synogize demonstrated a commitment to the client’s best interests, going beyond replicating existing processes and reports to focus on improving the client’s business. This has strengthened the relationship between the two organizations and set the stage for future successful collaborations.
Customer Testimonial
Throughout the challenges faced in the project, the customers’ feedback has always been positive.
Client 1, Manager of Supply Chain section of business said upon going over the testing phase:
“After 4 weeks of intensive UAT for Demand Planning, I would like to confirm that all the identified issues during UAT have been closed… I would like to thank all team members that participated in the UAT activity, it is a strong team effort to make this happen.”
Project Synopsis
Evolve Demand & Supply Planning to Integrated Business Planning
About this project
Synogize was tasked to work closely with our automotive client to be able to take them closer to the goal of transforming their Demand and Supply Planning process to a more Integrated Business Planning model. This involves implementing improvements and automations to existing planning processes to have more accurate plan and more optimized inventory management.
Client Success Story
About the client
Our automotive client markets automotive products and manages advertising and business operations in Australia. They are also responsible an automotive luxury brand in Australia. The company is currently focused on vehicles powered by a range of alternative fuels and vehicles with potential for automated driving, whilst continuing to ensure that customers drive vehicles that are safe, durable, and reliable that people expect from their brand.
Business Challenge
The client faced multiple challenges in their supply chain operations. The first challenge was the existing Demand Planning system that could not keep up with the fast-paced changes in the automotive industry. The COVID pandemic exacerbated the situation, putting a strain on the supply chain and causing significant disruptions. The supply chain’s ability to meet customer demand was severely impacted due to the low supply environment, and there was a pressing need for a more effective and accurate Demand Planning process to address the issue.
The second challenge was the existence of a manual supply planning process that was inefficient and slow even in normal business environments. The demand planners had to spend hours working on their demand plans, which led to delays in delivery and a reduction in overall efficiency. This highlighted the need for an automated supply planning system that could streamline the process and provide planners with accurate and timely data to work with.
Finally, our client was looking for a partner they could trust to help them navigate these challenges. They required a team that not only had a thorough understanding of the latest technologies for implementation but also had a proven track record of understanding their pain points and business processes. synogize was able to deliver on these expectations, providing expert guidance and support throughout the project. Our approach was built on trust, transparency, and collaboration, ensuring that our client’s needs were always at the forefront of our efforts. Through this partnership, we were able to help our client overcome their challenges and achieve their goals, ultimately leading to a stronger and more resilient supply chain.
Approach
At synogize, our focus goes beyond simply providing data consultancy services utilizing the latest technologies that suit the client’s requirements. Rather, our goal is to become a trusted advisor and partner to our clients. This was precisely the approach that we took in the project at hand.
Together with the client, we worked as a unified team, analysing the existing business processes, identifying current issues, and pinpointing pain points. We collaborated closely to develop effective solutions that were tailored to their specific needs. Our aim was not to present a pre-packaged solution to the client, but rather to work as one cohesive team to tackle challenges and solve problems together.
This approach is based on a deep respect for our clients and a genuine desire to see them succeed. We believe that true success is achieved through collaboration, and that the best results are obtained when we work together with our clients as partners. By adopting this mindset, we were able to develop a strong and effective working relationship with the client, one that will continue to benefit both organizations well into the future.
Outcomes / Benefits
The project delivered a number of significant improvements to the Demand and Supply Planning process.
- Firstly, the Demand Planning process was streamlined in order to accommodate the rapidly evolving business environment. The system was designed to prioritize customer orders and expedite their fulfillment, thus easing the burden on planners. This resulted in a smoother and more efficient planning process, with fewer delays and greater customer satisfaction.
- Secondly, the Supply Planning system was revamped to replace the traditional manual planning process, which relied heavily on large offline excel sheets. The implementation of a new automated system has greatly reduced the amount of manual work required and improved the accuracy of allocation plans. This has resulted in better inventory management, improved planning accuracy, and faster turnaround times.
- Lastly, the most significant outcome of the project was the improved synergy between Synogize and the client. Throughout the engagement, Synogize demonstrated a commitment to the client’s best interests, going beyond replicating existing processes and reports to focus on improving the client’s business. This has strengthened the relationship between the two organizations and set the stage for future successful collaborations.
Customer Testimonial
Throughout the challenges faced in the project, the customers’ feedback has always been positive.
Client 1, Manager of Supply Chain section of business said upon going over the testing phase:
“After 4 weeks of intensive UAT for Demand Planning, I would like to confirm that all the identified issues during UAT have been closed… I would like to thank all team members that participated in the UAT activity, it is a strong team effort to make this happen.”